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What You Agree to When You Use y44

These terms set out the conditions under which your y44 account operates, how we handle your data, and what applies when you deposit or withdraw using JazzCash, Easypaisa, or Raast.

Account ConditionsData & Cookie PolicyJazzCash, Easypaisa, Raast ContextYour Rights & RequestsPakistan-Region Eligibility
y44 What You Agree to When You Use y44
DATA AND SECURITY HANDLING

How y44 Protects Your Account and Data

Security on your account is not passive. We apply session-level controls, require OTP confirmation for wallet changes, and log access events so any unusual login attempt is flagged. Here is what that looks like in practice for your account.

Wallet Verification Process

Changing your linked JazzCash or Easypaisa number triggers an OTP to your current registered number before the update is saved. This stops unauthorised wallet swaps at the account level.

Data Retention Policy

We retain your transaction records for as long as required by applicable financial and regulatory obligations. You may request a summary of your stored data via the email support channel at any time.

Cookie Control

Functional cookies keep your session active and remember your lobby state. Analytical cookies are anonymised. You can manage or remove cookies through your browser; clearing them logs you out of your current session.

Account Access Requests

To request a copy of your personal data, submit your CNIC-registered name and your account email via the support email channel. We aim to respond within the timeframe required by applicable data rules.

POLICY CONTACT PATHS

Reach Us About a Legal or Account Query

If you have a question about how your data is stored, want to request a correction to your account record, or need clarification on how a specific term applies to your JazzCash or Easypaisa transactions, our support team handles legal queries directly. Use the channel that suits you — response times vary by channel and query complexity.

Live Chat Open the chat widget from any page. Describe your legal or account query and a support agent will pick it up. Suitable for quick clarifications on cookie or data questions.
Email Support Send detailed data-access or account-correction requests by email. Include your registered mobile number and the wallet type — JazzCash, Easypaisa, or Raast — linked to your account.
Account Help Centre Log in and navigate to your account settings to find the Easypaisa Account Check and wallet verification sections, where most routine policy queries can be resolved without contacting support.

Common Questions About These Terms

These answers cover the legal questions we hear most from accounts in Pakistan — around data rights, wallet records, cookie settings, and how to raise a formal concern.

You can submit a data deletion request via email support. We will remove data not required for legal or financial record-keeping obligations. Your transaction logs may be retained as required by applicable rules.

Your wallet number is stored as part of identity verification and to process withdrawals back to the correct account. It is not used for third-party marketing or shared outside your account record.

Account closure stops active data processing, but transaction and identity records are retained for the period required under applicable financial regulations. You can request a summary before closure via email.

No advertising-specific cookies are placed. Cookies on this site serve session management and anonymous analytics only. You can remove them via your browser settings at any time without affecting your account balance.

We publish all updates on this page with the effective date. For changes that materially affect your account rights, we send a notice to the email address registered on your account before the change takes effect.

Raast transfer details are logged for transaction verification only. We do not share payment data with third parties for purposes other than completing or auditing your transaction under the applicable payment network rules.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.