Data We Hold and Why We Hold It
When you register, we collect your name, contact details and the credentials needed to verify your account. Payment data — including the mobile wallet number linked to JazzCash or Easypaisa and the bank account number used for Raast transfers — is recorded to process deposits and
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withdrawals and to match your transaction history. We do not store your full wallet PIN or bank password at any point. If you contact support, the conversation is logged so we can follow up accurately. We also collect device and session data: browser type, IP address
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and pages visited. This helps us spot unusual login attempts and keep your account secure. You can request a full summary of the data we hold on you at any time by writing to our support address. Availability of certain account features depends on local law
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and eligible regions within Pakistan. Data is processed only to operate your account, respond to your queries and meet our legal obligations — we do not sell your information to third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.